Evaluate for Amazon Connect

All documentation relating to Amazon Connect

Quick Start Deployment Guide

This document is the Quick Start Deployment Reference for Evaluate for Amazon Connect setup

Deploy and Setup

This document walks you through setting up your first tenant, creating a hierarchy, importing Active Directory users and searching for & playing back a recording setup

Create your first tenant

How to create your first tenant setup

Quick start guide

Nine steps to set up Evaluate for Amazon Connect setup

FAQs

This document poses several questions you may have regarding costings associated with Evaluate for Amazon Connect faq costs

AWS S3 Storage required for Amazon Connect Estimate Costs

This document shows you the 'workings out' of our estimated cost to store the calls required for playback in Evaluate for Amazon Connect, against several scenarios costs

AWS Services Estimate Costs

This document shows you the 'workings out' of our estimated cost to install and host Evaluate for Amazon Connect, against several scenarios costs

Quick Start Architecture illustration

This document shows all the AWS services that Evaluate for Amazon Connect Quick Start uses images

Illustration

This document illustrates the Evaluation process as dellivered by Evaluate for Amazon Connect images

Database schema

This is a schema document that describes the tables that are used by Evaluate for Amazon Connect, and their relationship with one another database